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DFW CONNECTEDCARE
We’re partnering with Baylor Scott & White Quality Alliance (BSWQA)—an integrat​ed health care network that is part of Baylor Scott & White Health—to offer you a new kind of health care experience available in the Dallas-Fort Worth (DFW) area. DFW ConnectedCare exclusively uses the BSWQA network of more than 5,000 primary and specialty care providers, 50 hospitals, and more than 95 post-acute care facilities, laboratory and imaging service providers—all conveniently located throughout the DFW area.​
MORE THAN

5,000
PRIMARY & SPECIALTY
CARE PROVIDERS
MORE THAN

50
HOSPITALS
MORE THAN

95
POST-ACUTE
CARE FACILITIES​​​​​​​

In addition, BSWQA partners with select providers and facilities from Methodist Health System, Cook Children’s and Children’s Health.

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CARING FOR YOU

Your PCP and all of your other BSWQA health care providers and facilities work together to understand your health care needs. They are all committed to making sure you stay in-network, your care is coordinated and you get the right care at the right time.

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A LOT TO LOVE
No deductible
You won’t have to pay a large out-of-pocket expense before the plan starts sharing your costs.
Copays when you need care
You’ll know how much you’ll spend for most care.
Choice of providers
The BSWQA network is vast. Nearly 95% of team members living in the Dallas-Fort Worth area will have access to a PCP within 10 miles of their home.
Convenient care
Manage your health care needs, review your medical record, make appointments and see a doctor through eVisits or Video Visits, all with the myBSWHealth mobile app.
Faster access
You’ll have priority when making appointments with providers. Take advantage of same-day appointments, extended hours and onsite lab and imaging services.
Navigation and support
BSWQA’s HealthAccess Center (similar to an Accolade health assistant) includes dedicated nurses and care managers that will assist with appointment scheduling, provider searches, where to go for care and billing questions.

BEFORE CHOOSING THIS PLAN

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  • Dallas-Fort Worth area only
  • Traveling
  • Network
  • Prescription Benefits

Dallas-Fort Worth area only

Covered care is offered only by the BSWQA network in the DFW area. If you have covered dependents at college or living outside the metroplex, this option probably isn’t right for you.

Traveling

If you’re traveling outside the Dallas-Fort Worth area and need care, you have options, including telemedicine, eVisits, American’s onsite clinics, CVS MinuteClinics and clinics operated by Walmart. Only urgent and emergent care while traveling outside the DFW area will be covered.

Network

In the DFW area, there is no coverage outside the BSWQA network unless you use an emergency room for a true emergency. If you or one of your dependents is under the care of a provider outside the BSWQA network and no other provider can lead that care, this option may not be for you. To find providers in the BSWQA network, use the search at the top of this page.

Prescription Benefits

All of American’s medical options come with prescription benefits administered by Express Scripts. To find an in-network pharmacy or if you need an electronic copy of your RX ID card, please log into the Express Scripts Mobile App or the Express-Scripts.com website.

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